I Choose You! Clafariy 2lbs Soy Wax Candle

ALL SALES ARE FINAL.
Due to the nature of these items being hand crafted, colors can change!

ABSOLUTELY NO REFUNDS OR STORE CREDIT.

Return Policy

We do not accept returns. We take great pride in producing the highest quality soy candle product available. Slight variations from candle to candle are considered a part of the unique handcrafted process and are to be expected. If for any reason you are dissatisfied with your order, please contact us within 5 days of receipt of merchandise to resolve. Any unauthorized cancellations, refused orders or returns will be charged a 20% re-stocking fee + all freight charges.

When do items need to be returned? If for any reason you are dissatisfied with your order, please contact us within 5 days of receipt of merchandise to resolve.

How do customers return items?

We will refund or replace the product that is defective or broken in transit. Freight damages are the responsibility of the carrier. Damages from shipping must be reported within 5 days of receipt of your shipment. Please forward a photograph of damaged goods with a full description to candlemaker@sweetlightscakecandles.com.

Keep all packaging materials and do not use the product until the shipping issue is documented with the carrier. No refunds will be given but a replacement of the product may happen. By purchasing our products, you agree that you are knowledgeable about the safe, appropriate storage and use of the products that you purchase. You agree to carefully inspect your order upon arrival and that you will not hold me for any problems that arise from your improper storage or use of these products.

However, if a customer is dissatisfied with their purchase, please contact the shop owner directly to resolve any conflicts. Sweet Lights Candles wants every customer to have a sweet experince and to have them have confidence in our product and bussiness practice.

Stay Sweet! Thank you!

Always feel free to contact us with any questions.

SHIPPING POLICIES

All candles will be shipped in standard shipping boxes unless otherwise requested. All orders are shipped via USPS at a flat rate starting at $8.99.

Each candle is hand crafted day of of order so insure the best scent and color to be shipped to you. Most orders ship within 3 days of order being placed.

Orders are shipped USPS First Class Mail or Priority Mail depending on weight. Orders will be shipped to address provided during the check-out process.

Custom orders may take up to 7-10 business days.

Currently we only ship to the US and territories. We do not ship internationally.

How to track an order that’s been shipped?

Tracking information will be emailed to you when the item is shipped. You can always email candlemaker@sweetlightscakecandles.com to inquire about shipping information.